Use Case
Design and Implementation of a Reporting Factory at Viessmann
The company
Viessmann is a family-run group and a leading manufacturer of heating technology products.
The initial situation
The increasing centralization of transactional tasks in controlling in particular led to the desire to establish a reporting factory as a central organizational unit. The question was how this could be embedded in terms of processes, both in terms of depth (from posting to the group report) and in the interfaces between the departments (e.g., responsibility for the correctness of data content).
The approach
Recording of existing processes and business cases in joint workshops and elaboration of the various task areas and role definition. Based on this, definition of the internal processes and team clusters (requirements management, interface management, data quality, reporting excellence) of the Reporting Factory. Definition of the interfaces as well as delimitation of the task section to the specialist areas, definition of a transfer matrix of the employees and elaboration of a roadmap for organizational and process-related implementation.
Your Benefits
The Reporting Factory was implemented in accordance with the designed organizational structure. By merging tasks, a gradual increase in the degree of automation led to higher data quality, fewer transmission errors and a more efficient process flow. In addition, a single point of truth was created, which eliminated discussions about the accuracy of the data.
