Use Case

In collaboration with the relevant departments, an MVP is developed in sprints.

 

The Company

Our client is an airport operator.

 

The Initial Situation

Baggage handling and the Ground Services division face numerous challenges, particularly high cost pressure. To address these, innovative approaches must be found. The integration of new technologies and processes can provide a solution.

 

The Approach

  • Development of an MVP in Sprints: In collaboration with the relevant departments, a Minimum Viable Product (MVP) is developed, starting with a kick-off meeting to create a joint roadmap. The process includes the phases of analysis, design, and development.
  • Evaluation and Integration of Future Technologies: The expertise of the 4C GROUP enables a customer-specific evaluation and integration of future technologies into the client's processes, such as XR technology in baggage handling.
  • Advantages of XR Technology: XR services support employees in baggage sorting, create more efficient loading and unloading plans, and optimize safety-relevant work steps, increasing job attractiveness and counteracting the shortage of skilled workers.
  • Efficiency and Competitive Advantage: More efficient processes lead to a competitive advantage, while the better availability of information during work steps reduces training efforts and facilitates compliance with regulations.
  • New Revenue Streams through Licensing: Licensing the technology opens new potential revenue streams that can be significantly scaled.
  • Support and Assistance from the 4C: Following the analysis phase we support the entire development process, assists in the design phase with workshops and working sessions, and organizes collaboration during the development phase to effectively implement technological innovations.

 

 

4C Insights
4C Use Case Technology-Driven Customer Journey

Baggage handling and the Ground Services division in general face many challenges. Innovative approaches need to be found, especially to address the high cost pressure.

Your Benefits

By quickly validating the innovation through an MVP, an assessment for further implementation can then be conducted. The development process enables the client to build important know-how in a future technology, which also holds potential for other applications. Regardless of the specific product as the end result, the client benefits from the expertise of the 4C GROUP and the ability to effectively integrate innovative solutions into their own processes. This leads to a long-term improvement in competitiveness and operational efficiency in the Ground Services sector.

Your Temporary Co-drivers

Joerg Bassen

Senior Partner

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Felix Hesse

Partner

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