Workforce Management (WFM)

Using personnel capacities intelligently

Business models and labour markets are changing faster and faster. Companies have to react agile. This applies in particular to strategic personnel planning. Rigid personnel planning and shift plans as well as deadlocked structures are a thing of the past. The flexible, demand-optimized and employee-oriented control of personnel becomes a strategic instrument and a long-term competitive advantage.

The large share of personnel costs in the balance sheets of most companies underscores the strategic importance of optimized personnel deployment planning. New developments such as increasing flexibility in working hours and changing employee needs are also increasing the need to deal with target-oriented workforce management. The aim is to use existing personnel capacities more intelligently and to be able to adapt quickly and flexibly to changing conditions at any time without neglecting strategic planning. An efficient design and optimized coordination of working time management, resource planning and personnel requirements determination offer enormous savings potential. In addition, a transparent database is created which can be used as a reliable basis for personnel decisions.

Workforce Management aims to provide the

  • right quantity of people,
  • with the right skills,
  • at the right time,
  • at the right place

for a company (or an organization). One important aspect of Workforce Management is Workforce Analytics, which provides data-driven insights to optimally match the workforce strategy with the overall business strategy.

This enables the HR function to make sustainable, fact-based decisions about the required talent at the moment and in the future in order to improve people performance and therefore business performance in an organization.

This can be achieved by analyzing people data using statistical methods and respective “planning and analytics” software applications, in order to make better workforce decisions. Therefore “Workforce Management and Analytics” becomes more and more a key strategic function for companies.

Our broschure for Workforce Management

E-Booklet Workforce Management & Analytics


4C GROUP AG | E-booklet Workforce Management & Analytics
  • Introduction to Workforce Management & Analytics
  • Workforce Management activities
  • Trends and benefits of Workforce Management & Analytics
  • Organizational positioning
  • Specific project examples

Our expert for workforce management

Get in touch with us through Xing or LinkedIn


Dr. Heiko Mauterer

Senior Partner

To profile