Healthcare
Healthcare is evolving, merging technology with human care. We tackle current challenges with innovative, patient-focused, sustainable solutions for enhanced health and wellbeing in a digital age.
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Patient-centered solutions for a dynamic industry
In healthcare, companies and institutions face the challenge of balancing rising cost pressures with high quality standards. Regulatory requirements, an acute shortage of skilled workers, and growing demand for digital networking—from electronic patient records to telemedicine—add to the complexity. Patients' expectations regarding transparency, service quality, and personalized treatment are also constantly increasing.
The objectives are therefore to ensure patient-centered care while at the same time achieving efficiency gains through digitalization and optimized processes and expanding competitiveness through innovation. Pharmaceutical and medtech companies are increasingly focusing on research, digitalization, and sustainable business models, while clinics are modernizing their organizations to ensure long-term security of supply and quality.
4C Insights
4C Study: Patient Portal
Find out in our study how the Hospital Future Act (KHZG) is driving digitalization in the healthcare sector.
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In an era where demographic shifts, workforce shortages, digitalization, and economic pressures converge, leaders in the healthcare sector must carefully adapt their strategies to both maintain care quality and ensure financial sustainability.
Hans-Martin Schneider | 4C GROUP
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Our advisory products
Hospital of Tomorrow
Hospital of Tomorrow
- Strategic realignment
- Responsibility & Compliance
- Network strategy & location concepts
- Transformation Strategy
- Values, Meaning and CSR
Excellence in Clinic Management
Excellence in Clinic Management
- Redevelopment and Restructuring
- Controlling & Planning
- Case management, accounting, MD
- Financing and subsidies
- Project portfolio management
Digital Healthcare
Digital Healthcare
- Digitization Strategy / KHZG
- Patient portals
- Network ecosystems
- Change Management
- New Work
- IT strategy (integration of legacy systems)
Hospital of Tomorrow
Hospital of Tomorrow
- Strategic realignment
- Responsibility & Compliance
- Network strategy & location concepts
- Transformation Strategy
- Values, Meaning and CSR
Excellence in Clinic Management
Excellence in Clinic Management
- Redevelopment and Restructuring
- Controlling & Planning
- Case management, accounting, MD
- Financing and subsidies
- Project portfolio management
Digital Healthcare
Digital Healthcare
- Digitization Strategy / KHZG
- Patient portals
- Network ecosystems
- Change Management
- New Work
- IT strategy (integration of legacy systems)
Together Into the Future: We are Making the Healthcare System Digital
4C accompanies the healthcare sector on its journey into a digital future. With a deep understanding of hospital processes and innovative technologies, we develop solutions that enable patient-centered, efficient, and modern care. Our aim is to support hospitals and clinics in such a way that medical quality, service orientation, and cost-effectiveness are equally strengthened.
We combine tailor-made strategies with practical technology to create a networked and more humane healthcare landscape. Patients should be able to use their data easily, telemedicine and remote monitoring should expand care, and prevention and aftercare should be more closely integrated – together with a network of partners that offers added value far beyond the hospital stay.
Client Testimonials
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"We did not want to delegate necessary restructuring within the group to external consultants, but rather to take it into our own hands. As mentors, the 4C consultants provided pragmatic support to responsible employees at the beginning of the change processes that were initially unfamiliar. In this way, the company's competence in project management was strengthened and can be called upon for future projects".
Hans-Joachim Lenke, Vorstandsvorsitzender, Ev. Diakoniewerk Schwäbisch-Hall
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Deep Dive: Hospital of the Future
Our mission: Harnessing the potential of digitalization
Our mission is to help clinics and hospitals harness the full potential of digitalization for the benefit of all stakeholders. In doing so, we never lose sight of the fact that behind every technological innovation there is a human being. We will work with our customers to develop tailor-made strategies, integrate innovative technologies, and promote a culture of change. A future in which healthcare is digital, accessible, and efficient—a future in which technology supports and enhances human care for patients and staff.
Challenges in modern healthcare
In today's healthcare landscape, hospitals and clinics face a variety of challenges. These challenges are complex and multifaceted, and they influence the way healthcare services will be delivered and healthcare facilities will be operated in the future
Demographics and labor shortages
An aging population is increasing the demand for skilled workers in the healthcare sector. Hospitals must offer attractive working conditions and promote training and continuing education. Integrating foreign nursing staff is a major challenge for hospitals, as recruitment alone is not enough. Technology can also help overcome language barriers.
Digitalization and Hospital Future Act
Digitalization enables automation and patient-oriented approaches. The Hospital Future Act (KHZG) promotes the use of digital technologies. The use of these technologies be
Economic efficiency and structural reform
Hospitals must adapt to changing legal requirements and, as a result, rethink their business models, adjust their operating models, and invest in specialization and networks.
Billing and revenue model
New interpretation of DRGs, expanded access to data, and a change in the mix of outpatient and inpatient care require precise billing and control.
Cooperation
POLAVIS develops and implements innovative eHealth solutions for hospitals. The company was founded in 2015 as a spin-off of 4C GROUP AG with a focus on healthcare. Founded as “eHealth Ventures GmbH,” its roots lay in the technical integration of B2C and B2B requirements. With the change of name to “POLAVIS GmbH,” the established product brand became a leader. POLAVIS has been growing steadily since its inception and today focuses on digital eHealth products for hospitals. Thanks to solid medium-sized financing and a good sales situation, POLAVIS is independent of short-term interests and has a sustainable position in the hospital market.
More about POLAVIS
"Kompetenznetzwerk Krankenhausmanagement"
An Initiative of the 4C GROUP AG
The initiative has set itself the goal of generating new impulses and ideas for a sustainable hospital management and creating an exchange platform for hospitals executives. One field of attention is the identification and exchange of best practices from hospitals and usable instruments from other industries. Core event of the KKM is since 2009 the annual Roundtable-Meeting in which top executives in the hospital management discuss current and future issues as well as their solutions in a confidential atmosphere.
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In the aftermath, innovative topics with selected houses are further deepened and validated as far as possible in pilot projects. The findings will be proofed within the network and made availabe as soon as possible.
The work of the Kompetenznetzwerk Krankenhausmanagement (competence network hospital management) is based on a sustainable and results-oriented exchange and cooperation of individual like-minded peers and experts. The network was founded by the initiative of the Charité Berlin, the Institute of Hospital Management, TU Munich, Center for Hospital Management, the University of Rosenheim, professor of controlling and hospital management and the 4C GROUP AG, top management consulting firm for corporate management and control, and change management.
More aboutKKM Network
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Client Testimonials
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"It is difficult to agree on uniform occupancy and treatment processes across all types of service. With the support of the 4C GROUP, we have managed to fundamentally reorient the cross-disciplinary and cross-functional cooperation throughout the entire hospital towards the patient."
Dr. Gunther Essinger, Director, zfp - Klinikum Nordschwarzwald
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Why 4C?
The 4C Group thinks strategically and acts consistently. We guide you purposefully through complex challenges.
In doing so, we transform difficulties into sustainable successes.
With clarity, practicality, and genuine impact, we secure your competitive edge.
Cotact us to learn more
Your Experts
Joerg Bassen
Senior Partner
Master of Engineering and Business Administration
At 4C, you will not encounter the widespread interchangeable type of consulting. Especially not in the person of Joerg Bassen, who as an engineer stands for the principle of down-to-earthness, objectivity, consideration and careful analysis. His "engineer's view" and his distinctive analytical skills benefit not only the customers, but also the internal exchange of experience and qualification of the employees. In the area of Digital Health, Jörg Bassen is our specialist for the alignment of hospitals to an efficient, modern and innovative organization.
He uses his experience from the development in the field of digital business innovation for companies and brings this to hospitals and clinics - for the benefit of patients and hospital staff. His consulting focus includes digitalization strategy, digital business model analysis and development, as well as digitalization of the patient journey and automation of hospital processes.
Hans-Martin Schneider
Senior Partner
Master of Business Administration
An absolute intention to change things for the better is part of every 4C consultant’s essential mindset. Anyone who can prove this talent in challenging project situations, will go far with 4C. This applies in particular for Hans-Martin Schneider, whose assertiveness and talent for business development is combined with a good sense of humor.
His focus is in business transformation, digitization, business development & growth as well as restructuring.
He has extensive experience in the financial services, services and technology sectors as well as with owner and owner managed companies.
Dr. Manuel Iserloh
Senior Partner
Doctor of Medical Sciences, Master of Engineering and Business Administration
Planning and decision making, organizational development or down-to-earth change management – in these disciplines 4C consultants develop profound competences. The commitment of those involved, however, is decisive to deliver individualized solutions. For Manuel Iserloh, a passionate mountaineer, there is a close parallel: success depends on individual capabilities and team cooperation.
He has outstanding experience in the healthcare sector focusing on strategy development, digitization, decision making, process optimization, change management and restructuring.
Andreas Walter
Senior Manager
Master of Business Administration
For Andreas Walter decision-making systems and performance management have become essential for successfully running a business. This is the reason why these disciplines actually became his passion. It is evident in his work with our clients, whenever he transfers his enthusiasm for decision-making and planning concepts and instruments to our clients and jointly identifies potentials for improvement and achieves tangible results. Thus, for Andreas Walter for more than 20 years the change process begins with being the front man.
He focuses on restructuring and cost optimization, decision making systems, planning and forecasting as well as organizational development and business process optimization.
Andreas Walter has extensive experience in the industry sectors healthcare, financial services, manufacturing and with owner and family led companies.
Joerg Bassen
Senior Partner
Master of Engineering and Business Administration
At 4C, you will not encounter the widespread interchangeable type of consulting. Especially not in the person of Joerg Bassen, who as an engineer stands for the principle of down-to-earthness, objectivity, consideration and careful analysis. His "engineer's view" and his distinctive analytical skills benefit not only the customers, but also the internal exchange of experience and qualification of the employees. In the area of Digital Health, Jörg Bassen is our specialist for the alignment of hospitals to an efficient, modern and innovative organization.
He uses his experience from the development in the field of digital business innovation for companies and brings this to hospitals and clinics - for the benefit of patients and hospital staff. His consulting focus includes digitalization strategy, digital business model analysis and development, as well as digitalization of the patient journey and automation of hospital processes.
Hans-Martin Schneider
Senior Partner
Master of Business Administration
An absolute intention to change things for the better is part of every 4C consultant’s essential mindset. Anyone who can prove this talent in challenging project situations, will go far with 4C. This applies in particular for Hans-Martin Schneider, whose assertiveness and talent for business development is combined with a good sense of humor.
His focus is in business transformation, digitization, business development & growth as well as restructuring.
He has extensive experience in the financial services, services and technology sectors as well as with owner and owner managed companies.
Dr. Manuel Iserloh
Senior Partner
Doctor of Medical Sciences, Master of Engineering and Business Administration
Planning and decision making, organizational development or down-to-earth change management – in these disciplines 4C consultants develop profound competences. The commitment of those involved, however, is decisive to deliver individualized solutions. For Manuel Iserloh, a passionate mountaineer, there is a close parallel: success depends on individual capabilities and team cooperation.
He has outstanding experience in the healthcare sector focusing on strategy development, digitization, decision making, process optimization, change management and restructuring.
Andreas Walter
Senior Manager
Master of Business Administration
For Andreas Walter decision-making systems and performance management have become essential for successfully running a business. This is the reason why these disciplines actually became his passion. It is evident in his work with our clients, whenever he transfers his enthusiasm for decision-making and planning concepts and instruments to our clients and jointly identifies potentials for improvement and achieves tangible results. Thus, for Andreas Walter for more than 20 years the change process begins with being the front man.
He focuses on restructuring and cost optimization, decision making systems, planning and forecasting as well as organizational development and business process optimization.
Andreas Walter has extensive experience in the industry sectors healthcare, financial services, manufacturing and with owner and family led companies.
Contact us
Please note that this website only provides a limited insight into our services. Our expertise and range of services cannot be fully represented on this platform. For individual advice and to address your specific concerns in the best possible way, we cordially invite you to contact us directly so that we can offer you tailor-made solutions.
Thank you for your trust. We look forward to hearing from you.
Claudia Bauer
Head of Marketing & Business Development
To profile
Claudia Bauer
Head of Marketing & Business Development
Claudia Bauer is Head of Marketing and Business Development at 4C GROUP. As a business administration graduate specialising in online marketing, she has more than 15 years of experience in B2B marketing, brand development and brand management. She combines strategic brand development with psychological and neurological insights in order to communicate complex content in a precise, effective and differentiating way.
Together with her team, she develops future-orientated marketing and business development strategies that strengthen the positioning of the 4C GROUP, open up new business areas and support sustainable growth.
Claudia Bauer
Head of Marketing & Business Development
Claudia Bauer is Head of Marketing and Business Development at 4C GROUP. As a business administration graduate specialising in online marketing, she has more than 15 years of experience in B2B marketing, brand development and brand management. She combines strategic brand development with psychological and neurological insights in order to communicate complex content in a precise, effective and differentiating way.
Together with her team, she develops future-orientated marketing and business development strategies that strengthen the positioning of the 4C GROUP, open up new business areas and support sustainable growth.
We support your Transformation.