Financial Services

The changes in the financial industry - actively shape the change!

The financial industry is changing at an ever faster pace - external conditions are changing significantly and influencing the business models, strategies and processes of banks and financial service providers. The quantity and complexity of the challenges continue to increase - forcing the industry to rethink.

Taking a look back it shows that since the global banking and financial crisis, financial service providers have faced serious changes and far-reaching consequences. Since then, the implementation of and compliance with new regulatory requirements have presented the industry with enormous obstacles. Even today, well over 10 years later, the flood of new laws and regulations is not receding.

On the earnings side, the persistently low interest rate phase has been putting massive pressure on earnings from the interest business for years. The monetary policy of the European Central Bank is placing an ever greater burden on banks and insurance companies, leading to new dimensions on the markets. Negative interest rates, even for private customers, are no longer a rarity. In addition, the advancing digitalization has drastically changed the needs and demands of customers and employees and poses further major challenges for financial service providers. There is an urgent need for investment in digitization - but at the same time, cost pressure is growing due to low earnings from the interest business.

Finally, the industry finds itself in a rapidly changing market environment with increasing competitive pressure. Open Banking and Open Insurance are challenging banks and insurers to develop new, innovative products and services and to connect with other market players. Traditional financial service providers are in danger of losing contact with their customers. At the same time, innovative technologies are calling for new concepts. Artificial intelligence and blockchain will revolutionize the entire industry bit by bit.

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Our services in the financial services industry

4C GROUP is official partner of Workday

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, the company provides financial management, human capital management and analytics applications for large corporations, educational institutions and government agencies worldwide. From mid-sized companies to Fortune 50 companies, organizations have already chosen Workday.

"My first experience with the 4C GROUP was in 2014 in the context of the 'NextGeneration HR' reorganisation. Both Dr. Mauterer and Mr. Baier impressed me with their relevant experience, expertise, methodology and personal commitment. On the basis of this positive experience, I recruited Dr. Mauterer to work in the DIN standards committee 'Human Resources Management', where he is still an internationally sought-after expert and partner at DIN/ISO level with a current focus on 'Human Capital Reporting' (ISO30414). Dr. Mauterer has played a major role in shaping the core elements of this standard and has syndicated them in international committees."

Hilger Pothmann, Berlin Personalleiter und Mitglied der Regionalen Geschäftsleitungen (Nord und Ost) at Deutsche Bank AG

Current publications in financial services


Hard on the own wind practice - Training for business consultants

Consultants are a demanding target group as training participants. In order to build a constructive and intensive relationship with them, trainers have to get involved with them and adapt the seminar accordingly. An HR manager from a medium-sized management consultancy and an external trainer report on how this works.

Publication in "Training aktuell"

Download (PDF - 6-Pager, 225 KB)
Not always the full program - Agile project approach in a non-agile enterprise environment

"Agile Project Management" and "Scrum" - the Next Big Thing. Everybody is talking about it and many a consultant would prefer to oblige entire large corporations to unconditional agility. In practice, however, things usually look different.

Publication in the "HR Performance"

Download (PDF - 4-Pager, 265 KB)
Digital Business Transformation in HR - Career Planning in 5 Minutes

The “Digital Prototype Career Management” can be seen as an example for an increasingly stronger spreading Digital Business Transformation, representing the digital change of all sectors of modern economy.

Publication in "HR Performance"

Download (PDF - 7-Pager, 1,1 MB)

Our experts for financial services

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Dr. Heiko Mauterer

Senior Partner

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