Sourcing is one of the core disciplines of IT. The quality of the sourcing and the underlying sourcing strategy greatly influence the quality of the IT service and the value of supporting the business.

The sourcing strategy determines which different sourcing models are to be applied in the enterprise IT and according to which criteria a suitable sourcing model is selected for a service or an application. The goals and the requirements of the business as well as the resources of the enterprise IT are decisive here.

A structured sourcing process and a subsequent effective contract and supplier control are essential to the strategy. A structured sourcing process already includes, at the beginning, a clear definition of the required services, the required quality standards as well as the clear design of the cooperation model. Clarity at the beginning of the process creates the basis for a good collaboration and smooth delivery.

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Joerg Bassen
Martin Stephany
Markus Matschi