Transformation successfully implemented

Case Study

Data Foundation for Digital Business Model Development

Digital, customer-centric services from FinTechs increased competitive pressure on established financial institutions. For the client, this raised the question of how existing products could be combined with new digital services and how additional customer segments could be addressed using data.

To support this, 4C derived key information requirements from the business model, developed reporting mock-ups and consolidated relevant data sources in a central data warehouse. The new reporting approaches were tested with selected end users and then rolled out first to top management and later to operational units.

Case Study

XR Technology Tested in Airport Operations

An airport operator was facing significant cost and efficiency pressures in ground services. Operational processes involving baggage handling, sorting and loading are particularly time-critical, labor-intensive and closely linked to the overall performance of airport operations.

4C supported the client in validating the use of XR technology in these processes through an MVP. Together with the relevant business units, objectives, responsibilities and milestones were defined and documented in a roadmap. Specific use cases in baggage handling and ground services processes were then analyzed, designed and translated into MVP development.

The MVP made it possible to assess the value XR could deliver in real-world operational processes. At the same time, the client built expertise in working with an emerging technology and gained a basis for deciding on the next implementation steps.