HR Controlling
Personnel Controlling - Statistics of the largest data collector in the company?
For many, personnel controlling is synonymous with overviews of headcount, FTE, absenteeism and wage costs. But what does this have to do with controlling? Cordially little!
The first important clarification may have to be made in advance. Personnel controlling is not only the controlling for the area of responsibility of HR but also includes controlling instruments for the management of personnel deployment for all areas of responsibility - provided by HR in cooperation with the company controlling!
Controlling should help to implement the strategy and achieve the goals - the same applies to HR controlling. Without the HR strategy, which translates the corporate strategy into the goals, role and measures of the HR area, personnel controlling cannot be imagined.
So how can you imagine this? The relevance and role of HR for the management of demographic change, for the change of the working world and competence models through digitalisation as well as the changed situation on the labour market and the attitudes of people towards work must be defined by each company individually. The well-known support of operative personnel deployment planning and organizational change is also changing rapidly. Here, HR must define its own HR Target Operating Model. This is the basis for strategic personnel planning and personnel controlling.
What can this mean in concrete terms?
In the end, it's about providing the right skills in the right capacity at the right time. This process has a long lead time, be it in the application process or via the internal job market to personnel development.
The first step in controlling is always transparency. Personnel controlling must create transparency about existing skills in the company. This is not about a clever competence model, but about the key qualifications - preferably in a language that everyone can understand. Such reporting must be made available to those responsible.
The second step is planning - where does the company want to go? What can be achieved and when? Here, strategic personnel planning must be translated into operational planning and personnel department planning.
The third step is measures that start at the levers. How effective is recruiting? How effective is personnel development and especially training?
The fourth step of personnel controlling remains - the performance of personnel processes. An example is the application process. Personnel controlling must be able to provide information on how quickly applications are managed by the process, how much effort is required at the various process stages, how high the quality of the selection process is, whether the advertisements placed address enough applicants, etc. The personnel controlling must also be able to provide information on the quality of the selection process.
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The Covid-19 crisis continues to have a strong impact on society and the economy and presents us with unprecedented challenges every day. After the first quick-fix measures, it has become clear that what is needed now is above all planned and considered action. Especially the human resources department can currently prove that it contributes more than ever to the survival of their company: HR must actively support management by providing solutions to reduce costs, secure liquidity or make necessary adjustments to organizational structures and work processes.
To do this, HR decision-makers now need answers to questions about capacities, personnel costs and time accounts. In order to be able to answer such questions in a management under uncertainty in a targeted manner, a data-based basis is the decisive success factor. In almost every company the corresponding data is available, but in different systems and often a clear and concise preparation in form of a comprehensive HR reporting is missing.
We are happy to explain our structured approach in a personal exchange - an overview of our 4C HR Reporting solution including screenshots and approach can be found in our 2-Pager.
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