Digital transformation in insurances

Full speed ahead: How insuring companies are taking digital transformation to the next level

The German insurance industry has started the digital transformation of products, services and processes. Besides the ongoing pressure to cut costs, the latent threat of the possible market entry of Google, Amazon etc., it was especially the sustainably changed behavior of insurance customers that prompted the insurance industry to launch its own transformation. The corona pandemic has acted as a catalyst for this development since March 2020 and is depriving the purely off-line infrastructure of its right to exist. But what do these challenges mean for the future course of the industry and what opportunities are there in the current phase?

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Dr. Heiko Mauterer

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