Digitization in HR
While the digital transformation initially had a major impact on operations and customer interaction, it is now increasingly impacting the infrastructure areas of organizations. Human Resources is currently in a position to withstand strong competition for qualified and talented employees while responding to changing demographic and cultural conditions. Digitization offers the Human Resources division the opportunity to develop into a value-added HR organization and to distinguish itself as a partner in transformation. Digitization is an ongoing process in which HR must not be left behind.
The personnel area offers a multitude of possible starting points for digitization topics. Development potential can be found from the implementation of a comprehensive Human Capital Management (HCM) solution with a uniform backend to the digitization of individual HR core and support processes. Today, it is no longer a question of digitizing paper forms, but rather of completely rethinking processes and structures, including the development of new business models. Digital transformation is a process rather than a target state that must be individually defined.
The most important success factor in digitization projects is an intelligent and user-oriented solution that is geared to the customer's specific challenge. In order to develop these, the business and IT departments must work closely together and coordinate their respective competencies. Those involved must be aware that digitizing HR areas means not only introducing new technologies, but also changing the organization, culture and communication in the long term.
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