Vendor Management

Top Produkte von 4C: Vendor Management

Vendor Management – holistic approach for mutual success

Because of the concentration of operations on its core expertise, and an increasing competition, more and more companies decide to outsource (sub-) functions and processes of their supply chain to external services or shared service centers. Therefore the effort and complexity of tasks to control service providers are increasing. As a consequence, it is important to focus on business management skills and relationship management instead of focusing on technical sub-process management as a basis for successful vendor management.

4C Approach

The 4C approach for a consistent and comprehensive vendor management includes all phases of the vendor life cycle and begins way before the first contact with the service provider. On the basis of scope, functions and quantity structures, existing potential for standardization of the outsourced processes, the given cost situation as well as emerging outsourcing opportunities and risks, a practical control model is developed and introduced that integrates the disciplines of modern service management into the corporate strategy.

The approach is proven by the 4C method for establishing a common and efficient reporting and control process with respect to the rounded performance, flexible and appropriate response to ensure current needs for action.

Customer Value

The result of the approach is the establishment of an effective vendor management process that creates transparency and uncovering potential efficiency in all phases of the vendor life cycle. To achieve the realization of the target economies of costs, benefits and the quality potential ensuring to achieve the strategic goal of a long-term, successful relationship with high transparency across all service components and the flexibility in responding to the current situation of the company needs to be guaranteed.

Contact Persons

Jörg Bassen
(Senior Partner and Member of the Executive Board)
Master of Engineering and Business Adminstration

Consulting expertise:
implementation and IT management, processes improvement and organization development, strategy and innovation more…